Family marketplace
Family listings: safety and trust
Exchanging between families calls for some caution, especially when meeting. Here are simple habits that make exchanges calmer, without promises or guarantees.
Meet in a public place
Always choose a public place to hand over an item: a café, mall, shopping centre or building lobby. Tell someone you trust the location and time. If a proposal seems suspicious, you can decline without giving any explanation.
Protect your personal data
Never post identity documents, a sensitive professional phone number, bank details or an exact address in a public listing. Listings are visible to other families. Keep the conversation in the app or move to private channels after a first contact.
Stay alert to money requests
Be wary of requests for advance payment, sudden delivery fees, or links to third-party services. Never pay by transfer before seeing the item and checking its condition. If someone presses hard, treat it as a warning sign.
Report suspicious content
If a listing contains inappropriate information, suspicious requests or off-topic content, you can report it in the app. The Camelia team reviews reports and may remove content. Camelia does not verify the content of listings and does not guarantee the transaction: responsibility remains between the families.
Frequently asked questions
Does Camelia verify posted listings?
No. Listings are posted by users. Camelia does not review their content and does not guarantee the transaction or item condition.
Can I post my phone number in a listing?
Avoid posting personal information or sensitive contact details in a public listing. Prefer exchanging within the app.
How to report a suspicious listing?
Use the report feature in the app. The team may review and remove inappropriate content.
Does Camelia handle payment or delivery?
No. Payment, handover and arrangements are made directly between families.
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